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Retail Industry Communication Solutions

Solving for safer and more
efficient retail operations

Retailers are under greater pressure than ever. They must do more with less on tight margins while they evolve their technologies. Their staff must be well-informed and well-coordinated in their stores, armed with the right information to satisfy customers. Today, nearly half of retail workers use two-way radios as their primary communication device while on the job.*

When retailers equip their stores with the right communications technology, they create a real-time flow of information between associates and managers. Rather than leaving a customer’s side to search for inventory, staff can get the answers they need quickly and easily on the spot. If a spill occurs in an aisle, instead of broadcasting over an intercom or physically tracking down help, the right staff member can be alerted discreetly to resolve the problem.

Analog radios

Motorola CLS1410

If your store has yet to make the transition to digital technology, you can keep your staff connected with cost-effective Motorola Solutions analog radios. These short-range commercial-grade radios provide dedicated, licensed communication for smaller organizations with simple requirements.
Recommended: CLPe Series, CLS Series

Curve Ecosystem

Keep your staff connected and on-task without breaking the bank with a radio that delivers cutting-edge, distraction-eliminating features in a simple, user-friendly design. Curve integrates radio-based push-to-talk with Wi-Fi-powered cloud connectivity, giving you the best of both worlds: simple, clear, robust voice communications and advanced features with intuitive operation. When your Wi Fi is down, your communications don’t have to be; radio communications take place over the most reliable network with Curve - Land Mobile Radio.


Advanced broadband push-to-talk

Motorola TLK110

WAVE PTX helps create a positive shopping experience for your customers with well-informed and coordinated staff. Improve communications to create real-time flow of information and turn shoppers into loyal brand advocates.
Recommended: TLK 25, TLK 100, TLK 110, TLK 150

Body-worn cameras

Extend your fixed video footprint to include a first-person perspective using body-worn cameras. Improve worker morale, deter crime, and coordinate a more effective response with Motorola Solutions’ VT100 and VB400 security body cameras.

Retail call boxes

Improve the customer experience of your retail stores by connecting your customers to your floor staff, instantly. With Motorola Solutions CB200 and CB300 retail call boxes, customers can call for assistance at the push of a button, and employees are alerted via their two-way radios to the customer service request over the radio system. Whether they are in a fitting room or browsing around the store, the customer will know help is on the way.

Typical users

Retail staff who use radios and body cameras include cashiers, floor employees, maintenance, managers, return center, security, stock room, and warehouse

Benefits

  • Connects staff instantly and discretely
  • Improves customer service
  • Improves managing employees and operations
  • Reaching staff anywhere, on- and off-site

Halo

Ensure a safe and healthy atmosphere with the Halo Smart Sensor. Features enable staff to monitor air quality, count the number of people in a given space, detect emergencies, and more! Contact us to learn how you can get set up to sell Halo.

*2021 Motorola Solutions retail communications survey

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